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Uniphore Help Center Portal

Admin Configuration

Important

Only users with Administrator privileges can access these configurations.

Admin Configuration serves as the central control panel for managing your Business AI Cloud platform environment. This feature enables administrators to oversee user access, configure security tokens, monitor platform activities, and track resource consumption.

To access, go to the Home page > Admin.

Admin_icon.png

The Admin page opens with the following management tabs:

Admin_page.png
  • Users - Create, view, and modify users in your account.

  • User Groups - Create and manage user groups.

  • Access Management - Grant and control permissions for user groups.

  • Token Management - View and modify API authentication keys.

  • Audit Logs - Track complete activity history across your AI environment.

  • Credit Actuals - Monitor application usage based on inference counts.