Self-Service Agents Workflow - Quick Reference
Following is a typical sequence of steps for configuring and maintaining Self-Service Agents. For detailed information about a step, click its referenced article.
Step | Reference |
|---|---|
Create the AI Agent | |
Create AI Agent Tools | |
Design the AI Agent Guidelines | |
Add AI Agent Tasks | |
Assign AI Agent Tools | |
Integrate with Knowledge Assist | |
Add Self-Service Agent Channel(s) |