Overview
Note
Prior to Release 2025.08, Sales Interaction Agent was called Q for Sales.
“Sales Interaction Agent" is Uniphore’s answer to virtual sales challenges. It provides insights into sellers’ conversational techniques and correlates customer sentiment and engagement to sales deal performance. As a result, sales reps can:
Engage customers more effectively
Improve customer reps' sales efficacy
Drive revenue growth with objective EQ factors and insights
This user guide walks you through the main functional modules and navigation paths of “Sales Interaction Agent.” It contains information about:
Real-Time Sales Assist: Allows salespeople to conduct their virtual sales meetings with the assistance of the “Sales Interaction Agent" Zoom and WebEx apps.
Post-meeting Analysis: Allows salespeople and revenue operation managers to gain insights into sales meetings and their impact on sales deals.
“Sales Interaction Agent” Online App Information Pages: Home Page, Top Ribbon – General, Meeting Insights, Deal Insights, Team EQ, Improve EQ, Analytics, Library, and Admin Settings and Integrations.
Contact Information
Uniphore
1001 Page Mill Road
Building 4, Suite 100-B
Palo Alto, CA 94304