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Uniphore Help Center Portal

RTBF

Use this tab to set up and manage the “Right to be Forgotten” (RTBF) for employees and customers.

Admin RTBF.PNG
1. Select User Type

Two selections are available:

  • Customers: A customer involved in a deal with your company.

  • Employees: An employee of your company.

2. Select Contacts

Select the users you want to remove.

3. Remove Users

Click Remove to remove the users permanently from the system. This removes all their data (videos, transcripts, emails) from the system.

4. Clear Selection

Click Clear Selection to clear all the selected contacts.