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Uniphore Help Center Portal

Getting started

Select the process you want to observe

Ensure it is a browser-based process

Identify the team members who will be observed

Gather an SOP or identify a team member who can use record the “golden trace” to teach Orby the process to be observed

Reach out to your Orby contact who can create your organization’s accounts on the Orby Process Discovery Platform

Install the Orby Chrome Extension on the devices of all users who will be part of the observation process