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Uniphore Help Center Portal

Viewing Flow Configuration Details

You can view a flow's configuration details to understand how AI agents are connected, review transfer paths, and verify the overall workflow before making changes.

  1. From the list of available flows, select the flow that you want to view. The flow opens in the flow designer.

  2. Review the flow configuration and click an AI agent to view its configuration details. For more details, refer to Creating a New Flow.

  3. Click a transfer connection between two agents to view its configuration.