Reprocess API
Reprocessing of the conversation is performed when Facts and Scorecards are modified after processing.
The Reprocess API allows clients to re-evaluate an existing conversation with new or updated Facts and Scorecard.
This does not reprocess the entire pipeline; only Facts and Scorecards are re-evaluated.
Endpoint
Method: POST
URL: https:<hostname>/v1/reprocess/voice/<tenantId>
curl --location 'https://hostname/uzng-gateway/v1/reprocess/voice/15bb107e-0c5b-44be-84e1-5f276111583a' \
--header 'authorization: Bearer KdhjLgiy3Vo7d4gTzeTypphbRg8UEhtfZR-X1EW3-ZmNo_HGzYSZlKeSWBV9g3Sa0WZJ4y-CLW06aa57eBVD-R1FiL_O52fYHPvw8J41PnRlIle18FEuCjZ_uEuQ' \
--header 'content-type: application/json' \
--data '[
"68e0c3be-75d2-bf5a-5f5c68634f58"
]'Header Parameter
Authorization - Bearer <Token>
Note
To obtain an authorization token, click here.
Path Parameter
Parameter Name | Data Type | Description | Required/ Optional |
|---|---|---|---|
tenand_id | String | ID of the tenant to which the conversation belongs. | Required |
Request Parameter
An array of external conversation IDs should be passed. The external conversation ID is the unique ID given for a conversation by the organization/customer.
Sample Request
[
"68e0c3be-4db9-bf5a-5f5c68634f58"
"68e0c3be-45d9-cf5a-5f5c68634f58"
"68e0c3be-85d1-2db0-5f5c68634f58"
]Sample Response
{
Request has been accepted and is subjective to reprocessing limits
}Note
The reprocessing limit is configurable at the environment level. By default, the limit is set to 1.
Response and Error Codes
Response Code | Condition | Message | Description |
|---|---|---|---|
200 | OK | The request was successful. | This message appears when the batch re-processing request is submitted. |
400 | Bad Request | The request was invalid or cannot be served. | Ensure the Path Parameter and Request Body parameters are correct and in the right format. |
401 | UnAuthorized | Invalid request format Authentication failed, or the user does not have permissions. | Invalid token or invalid signature received for JSON Web Token validation. Ensure the correct token is input. |
404 | Not found | The requested resource could not be found. | The requested Conversation is not found. |
500 | Internal Server Error | Internal Server Error. | The server encountered an unexpected error that prevented it from fulfilling the request. Retry after some time. |