Skip to main content

Uniphore Help Center Portal

Prerequisites

Before running the Knowledge (KaaS) platform, ensure your system meets the necessary requirements for optimal performance. The following prerequisites cover network, system, and access requirements to ensure a seamless experience.

Category

Requirement

Details

Network

Stable Internet Connection

Minimum 10 Mpbs recommended for optimal performance.

Browser

Chrome, Firefox, or Safari

Browser should be the latest version.

Operating System

Windows, macOS, or Linux

Requires 64-bit OS with latest updates installed.

Authentication

SSO, Auth0, or API Keys

Based on enterprise security policies.

User Permissions

Defined by tenant administrator

Ensure correct access levels for required features.

Cloud Provider Compatibility

Google Cloud Platform (GCP)

Bring your own DB coming soon (open ended compatibility).

Storage Requirements

Adequate cloud storage allocation

Managed by service.