Impactful Content
It is the content that was shared in the meetings and that generated either a high or low impact on the customer. Based on sentiment and recency the top four contents are displayed in either Most Impactful Content or Least Impactful Content.
Note
You can utilize the filter to refine your search based on date, product, or customer persona.
The impactful content aggregate the results across multiple meetings and then rank them by these high versus low criteria:
Overall Key Moment Score
Sentiment Magnitude
Deal Value
Recency
Number of Occurrences
Relative position within the meeting
1. Most Impactful Content
The key moments that contain presentation content that generated a high impact on the customer pulse (Sentiment and Engagement).
Click the number of meetings icon
to view the details of these meetings in a popout as shown below.

Click the meeting name to playback the complete meeting. Click the playback button to view the meeting from the moment the most impactful content was presented till the end of the meeting.
2. Least Impactful Content
The key moments that contain presentation content that generated a low impact on the customer pulse (Sentiment and Engagement).
Click the number of meetings icon
to view the details of these meetings in a popout as shown below.

Click the meeting name to playback the complete meeting. Click the playback button to view the meeting from the moment the most impactful content was presented till the end of the meeting.