Dynamic View
1. Sentiment Trend Graph
The 15-minute trend of all participants' average degree of sentiment.
2. Engagement Trend Graph
The 15-minute trend of all participants' average degree of engagement.
3. Participant Information
Displays summary information of individual participants, who are physically available, in terms of sentiment and engagement. The bot identifies the individual participants face and displays their face next to their names. Whenever a participant leaves the room physically their information is no longer available here until they physically rejoin the meeting. This is a purely facial expression capability of the bot. This has nothing to do with the capability to read the email Id of the participant either internal or external who have received and accepted the meeting invite.
4. Q Notifications
These are system generated real time notifications which are much easier to consume than monitoring each participants sentiment and engagement. A total of last three notifications are displayed. These notifications are applicable to the last five-minute period of a meeting. They help to extract actionable insights from meetings.
The circumstances when these warning notifications are generated are as follows:
If any participant is consistently showing downward (Negative) Sentiment and/or Engagement
If the sales rep dominates the conversation and doesn’t allow customers to speak
If sentiment is negative for the past 30 secs
If engagement is low for an entire minute.