Communication Recording Agent Avaya Aura Technical Guidelines
Version 1.1
This topic is aimed at customer System Administrators to provide a technical overview of the Communication Recording Agentintegration for Avaya Aura™ Application Enablement Services (AES)/Device, Media, and Call Control service (DMCC). It’s designed to help System Administrators manage and maintain a Uniphore/Avaya Aura system and to provide relevant Avaya Aura/Communication Recording Agent configuration that can be performed by a suitably qualified administrator/engineer. For system deployment details specific to your environment, please refer to your Solution Design Document from Uniphore.
Note
For Installation and Support Engineers, please refer to the full Communication Recording Agent Avaya Aura AES/DMCC Integration Guidelines for installation and configuration details.
New in this Article
Version 1.1 of this Technical Guidelines topic contains the following general updates:
U-Capture is now the Communication Recording Agent. This product name change has been made throughout the article, but may not be present in every aspect of the product at the time of reading.
Updated the limit on the maximum number of concurrent calls that can be recorded in Known Limitations.