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Communication Recording Agent Avaya Aura Integration Guidelines
Version 1.1

This topic provides a technical overview of the Communication Recording Agent integration for Avaya Aura™ Application Enablement Services (AES)/Device, Media, and Call Control service (DMCC) and provides general installation and configuration details.

Note

This topic is designed for use by Uniphore and partner installation and support engineers and is not intended for customer use. A condensed Technical Guidelines version is available for customer System Administrators, see Avaya Aura Technical Guidelines.

Version 1.1 of this Integration Guidelines topic contains the following general updates:

  • U-Capture is now the Communication Recording Agent. This product name change has been made throughout the article, but may not be present in every aspect of the product at the time of reading.

  • Updated the limit on the maximum number of concurrent calls that can be recorded in Known Limitations.