View Customer Details
This webhook allows Agent to view customer details during the call.
https://api.<region>.cloud.uniphore.com/v2/queue/reply.<tenantid>.<environment>.<userCRMId>.customer
Example Response
{
"customerData": {
"name": "Raj",
"contactNumber": "8090890900",
"email": "raj@abc.com",
"company": "ABC"
}
}
Response Parameters
Response Parameters | Description |
|---|---|
| Name of the customer |
| Contact number of the customer |
| Email Id of the customer |
| Name of customer organization |