Uniphore Help Center Portal

Subprocessor changes:

Microsoft Azure has been added as a subprocessor to support customer secret management purposes.

For API Automation’s json response, the float normalization will keep full precision in its text value. Consider using text value instead of float_value in entities.normalized with type “Number-float” Example:

Previously: "232,222.49800" -> {float=232222.5, text=”232222.5”} Now: "232,222.49800" -> {float=232222.5, text=”232222.49800”}

Sellff-Healliing UII Auttomattiion : Our UI Automation Agent now includes self-healing capabilities. The agent will automatically attempt to handle unexpected pop-ups and errors before failing—making your automations more reliable. Smartter Page Load Handlliing: We’ve improved how the system waits for pages to load smartly.