Overview of API Methods
This API guide provides descriptions of network protocols implemented by a X‑Platform client terminal when interfacing with the X‑Platform Server.
Authenticating Against the X‑Platform Server : Explains the HTTP headers passed to handle authentication.
Interaction History: Describes the methods designed to exchange requests and responses relevant to obtaining Interaction data.
SMS Integration: Presents the methods involved to send a campaign SMS to a customer's mobile device.
DNIS Integration: Explains how to integrate X‑Platform Server with the DNIS application.
IVR Integration: Explains the Voice Proxy APIs, which are used to integrate a Voice IVR with Uniphore Visual IVR.
Running Flows: Describes the API method for starting new Interaction or Data Flow instances.
Chatbot: Presents the methods provided for working with Intent Flows.
U-Assist: Describes APIs specific to supporting functions in U-Assist,
Snapshot Services: Reference to APIs specific to using X-Console Snapshots.
Raw Data Service (RDS): Reference to APIs specific to using X-Console RDS functions. (Legacy)