Locks APIs
Locks can be used to lock a recording to prevent manual or automatic deletion – great for things like legal hold, complaint resolution, specialized retention, etc.
This topic details how to manage locks across your system via API.
Note
The Communication Recording Agent APIs use the following resiliency behaviors to ensure that requests continue to work as expected even when unexpected parameters are present:
Any query parameters in addition to those documented in the API requests linked above (parameters unknown by the system) are ignored.
When requests contain duplicate parameters, the last instance of that duplicated parameter is used for the request; all other duplicates are ignored.
For more information on the above, including examples, see API Overview.