Export APIs
Use the Export APIs to manage exports in your Communication Recording Agent system. An export is a method for exporting conversation data as a zip file, containing metadata, audio, and/or captured screen recordings. Using group filters, an export can provide conversation data for conversations where the captured metadata meets specific conditions.
Exports utilize filters to determine which conversations to export. See Filters for information on how to use and understand filters.
Note
The Communication Recording Agent APIs use the following resiliency behaviors to ensure that requests continue to work as expected even when unexpected parameters are present:
Any query parameters in addition to those documented in the API requests linked above (parameters unknown by the system) are ignored.
When requests contain duplicate parameters, the last instance of that duplicated parameter is used for the request; all other duplicates are ignored.
For more information on the above, including examples, see API Overview.