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Delete a Captured Conversation

Use the delete conversation request to remove a captured conversation from your Communication Recording Agent system.

Warning

Deleting a conversation does exactly what you would expect: it removes the conversation from your system and makes it unrecoverable. The locks feature can be used to ensure that conversations are not accidentally deleted.

Take extra care to ensure you are deleting the correct conversation.

Endpoint

Method: DELETE

URL: /conversation/delete

Request Parameters

Parameter Name

Data Type

Description

Required/Optional

tenantId

String

The ID of your tenant.

Required

conversationId

String

The ID of the conversation that you would like to delete.

Required

Sample Request
{
  "tenantId": "67hg8362-g3d2-7g92-9273-d9h02kr83736",
  "conversationId": "e88af7b0-2ed7-47c2-955c-c80654a3775c"
}
Response and Error Code

Response Code

Condition

204

No Content

The above "204 No Content" response means that the conversation has been deleted.