Communication Recording Agent SIPREC Technical Guidelines
Version 1.3
This topic is aimed at customer System Administrators to provide an overview of the Uniphore call recording for SIPREC. It’s designed to help System Administrators manage and maintain a Communication Recording Agent/SIPREC system. For system deployment details specific to your environment, please refer to your Solution Design Document from Uniphore.
Note
For Installation and Support Engineers, please refer to the full SIPREC Integration Guidelines for installation and configuration details.
New in this Topic
Version 1.1 of this Technical Guidelines topic contains the following general updates:
Add/Remove Devices topic renamed to SIPREC Recording Control, information on Recording Control policies has been added to this topic.
Version 1.2 of this Technical Guidelines topic contains the following general updates:
The call metadata list has been updated to include a description for each metadata field.
Changes have been made throughout this topic to reflect that the Core Services are no-longer used to stream captured conversation data to the Audio Connector.
Version 1.3 of this Technical Guidelines topic contains the following general updates:
U-Capture is now the Communication Recording Agent. This product name change has been made throughout the article, but may not be present in every aspect of the product at the time of reading.